The key to optimizing the return on repossession activities is to create a truly competitive environment between the lender’s repossession management vendors. Developing and consistently applying a comprehensive performance scorecard is critical to the process. There are many considerations in developing such a score card. This session will examine a wide range of different approaches used by leading lenders and will also outline a best-practices model based on the presenter’s deep experience.


  • Provide an understanding of how establishing a competitive environment between your repossession vendors can improve results.
  • Share a wide range of examples of different approaches deployed by leading lenders.
  • Provide insights into a best-practices model based on actual experience with many leading lenders.