in By Sarah Rubenoff
You may not know what the regulators are looking for in your repossession and product cancellation operations. This session will help you answer that question.
- What is the guidance – State and CFPB?
- How do you operationalize the process in a few meaningful steps as possible?
- What about deficiency letters, military checks?
- The chain reaction of these processes gone bad – fines and consent orders on FCRA, SCRA and a troubling customer experience.
- Transparency and ‘dashboarding’ the process