Read a Certificate of Insurance in a new light. Learn to sort fact from fiction when it comes to the information provided on a Certificate of Insurance and why it is important for you to know the difference. Takeaways: Best Practices for certificates of insurance Identify the red flags on a certificate of Insurance Obtain
August 28, 2019
*Continental breakfast provided. No cost, but reservations are required.  Reserve your spot here: https://mailchi.mp/mcrc/ucw19 Private, lender-only peer-to-peer discussions on today’s hot button issues that matter most to you. Topic facilitators include: Jim Vagim, CEO at United Auto Credit Corporation Chris Mitcham, SVP of Business Development, Service for Others at Santander Consumer USA Tom Thornton, Vice
Join the former auto finance vertical leader from Equifax, the head of recovery at TD Auto Finance and the founder of masterQueue as they discuss the opportunities and challenges facing auto finance industry lenders and their third party vendors as we move into 2020.
August 22, 2019
Dive into the newly coined fair servicing term within the auto lending industry. Through the identification of “fairness” regulations like ECOA, FDCPA, UDAP & UDAAP, FCRA. We will discuss the risks for fair treatment during post origination activities. Provide examples of complaints and social media complaints and best practices. Wrapping up we will take a
Continuing a conversation from a well attended session last year. This conversation will be focused on mining data pools for actionable intelligence. As a panel presentation, representatives of innovative transportation, repossession and analytics organizations will present data and examples of segmented success. Examples will include the lowest value vehicles (negative equity units) that our company
The repossession industry continues to evolve with new technologies, heightened security and compliance requirements, and innovative tools to help perform recoveries more efficiently. This workshop will take a deep dive into these trends, looking back at some of the biggest moves over the past year and forecasting what’s to come. We’ll also share insights into
In a data dump, slump? You’re not alone. Data is hard to consume, especially when the lender network is processing roughly 500k updates daily from the agent community. Inefficiencies or lack of knowledge and know-how can cause the loss of activity, vehicles, and time of recovery. In this session, lenders and repossession agents will learn
With auto lending volume at an all-time high, many lenders and servicers are turning to AI tools to streamline and enhance collections and customer service efforts. From the use of intelligent virtual assistants to handle more simple customer interactions or sophisticated conversation analytics software to gain actionable business intelligence, to custom SaaS collection software to
Economists and other experts are trying to get a reading on whether a recession is on the horizon, and with it the possibility of a slowdown that could include job losses and an increase in repossessions. How are firms prepared for a potential rise in repossessions after overall levels have remained somewhat steady for several

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